Privacy Policy

Last updated: September 25, 2026

Lochcard ("we", "us", or "our") operates the website lochcard.shop (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase.

By using our Site, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Site.

Information We Collect

Information You Provide Directly

When you make a purchase or create an account, we collect: - Contact information: name, email address, phone number, shipping and billing address - Payment information: credit card details, billing address (payment data is processed securely by our payment providers and is not stored on our servers) - Account information: username, password, order history - Communications: messages you send us via email or contact forms

Information Collected Automatically

When you browse our Site, we automatically collect: - Device information: IP address, browser type, operating system, device identifiers - Usage data: pages visited, time spent on pages, referring URLs, click patterns - Cookies and similar technologies: we use cookies, pixels, and local storage to enhance your browsing experience, analyze site traffic, and personalize content

How We Use Your Information

We use the information we collect to: - Process and fulfill your orders, including shipping, payment processing, and order confirmations - Communicate with you about your orders, account, and customer service inquiries - Improve our Site and optimize user experience based on usage patterns - Send marketing communications (only with your consent; you can unsubscribe at any time) - Prevent fraud and ensure the security of our Site - Comply with legal obligations and enforce our terms

How We Share Your Information

We do not sell your personal data. We share information only in these circumstances: - Service providers: payment processors, shipping carriers, email service providers, and analytics tools that help us operate our business - Legal requirements: when required by law, regulation, or legal process - Business transfers: in connection with a merger, acquisition, or sale of assets - With your consent: when you explicitly authorize us to share your information

Cookies

Our Site uses cookies and similar tracking technologies. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

Types of cookies we use: - Essential cookies: required for the Site to function (shopping cart, checkout) - Analytics cookies: help us understand how visitors use our Site - Marketing cookies: used to deliver relevant advertisements (only with your consent)

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order data is typically retained for 5 years for tax and legal compliance.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption (SSL/TLS), secure servers, and access controls. However, no method of electronic transmission or storage is 100% secure.

Third-Party Services

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: help@lochcard.shop
• Phone: +1 (615) 832-2557
• Address: 124 11th Ave N, 54614 Bangor, United States